Changing hosting accounts can be entertaining

I’ve been hosting a big portion of my web properties on Dreamhost for the last 4 years. In general I’ve been very pleased with the services and options. A year or so ago I was moved to a psuedo private environment and loved it until I started getting the monthly bills. Apparently my amateur coding skills had created a few scripts that were complete resource hogs and my checkbook was paying the consequences.

So, over the last month I’ve been moving to a new host, a new account and a new, much happier bill. The coolest part, the new service even told me where my sites were sucking all the juice from the system… so now the problem is solved, my bank account isn’t screaming at my hosting habit and all is well. Do a hula dance now if you must.

Don’t get me wrong, I’ve been happy with the account and the support, I’ve just outgrown the service as it was provided.

To top it off, I had a happy account closing experience today. My final bill was going to be $95 plus change. I took the time to delete files, users, email addresses, etc. and managed to knock that fee down to $79 something. Then as I was going through the account closing process I was given a credit (not sure why) resulting in my amount due being knocked down again so I only owed $39.87 – Yay Me!

I am sad to say goodbye, but had to make the change to continue to grow my business.

To end the entire experience, I just received the following email confirming my account closing:

Hello,

This is just an email verification for you that we’ve now closed your
Account as you just requested via our web panel.

You will no longer receive any bills from us (unless you kept an
active domain _registration_ with us) nor other communications.

We’re very sorry it didn’t work out and maybe we’ll see you again
someday!

Sincerely,
The UnHappy DreamHost Goodbye Team

I wish more companies would add some flavor to their commentary! I sure am going to miss the Dreamhost humor.

PS just so Dreamhost doesn’t cry too much, I’ve also left Lunarpages, Planet Domain, GoDaddy and Hostgator in the last year. Moving on…